Terms and Conditions: Effective Jan. 2012
Title and Registration
These Terms and Conditions May Change USA MOTORTOYS LLC reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the www.pitsterpro.com Web site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions each time you use this Web site.
Motorcycle / ATV's / UTV's that are purchased through our online store will be shipped in a metal crate's with cardboard covering, some assembly WILL be required. Please ask one of our representatives for more information about proper setup or have one of our authorized dealer properly set up the unit for delivery. USA Motortoys also offers a "set up" option for an additional fee, prices range from $100-$300 depending on model and shipping requirements, please ask a sales person for details.
All customers are responsible to operate their motor vehicle in accordance with city, county, state, and federal laws. It is the DIRECT AND SOLE responsibility of the purchaser to check with their local Dept of Motor Vehicles or any other governing agency in their area regarding any and all registration and or licensing laws and regulations.
Prices are subject to change without notice.
USA Motortoys, LLC believes the content and specifications of its website are correct. We assume no liability for any errors in listings, specifications, prices or model applications. We reserve the right to change specifications, product descriptions, product quality, pricing and application at any time without notice and without further obligation. Typographical Errors We attempt to be as accurate as possible in our product pictures and specifications. Specifications published on our site come from the manufacturers and/or distributors. These specifications represent ideal circumstances; we cannot guarantee that product descriptions/specifications, pricing or any other content is accurate, complete or current. In the event that a product is published incorrectly due to typographical, informational, technical or other error, we have the right, at our sole discretion, to either honor the published price or cancel the order. Disclaimer All prices, products, specifications, availability and information are subject to change without notice or obligation. Pictures are representational only and actual product may vary.
Warranty and Service NO LABOR WARRANTY ON RACING PRODUCTS SUCH AS XJR, MX, X2, LXR,X4, X5, XTR, FSE, TSE models. 30 Day Warranty for manufacture defect on FSE 190 model, all other models Six Months Warranty for manufacture defect on parts only.
As a customer of USA MOTORTOYS LLC, you are responsible to service your own vehicle. Typically, small engine mechanics or people who have experience working on small engine style machines can service our products. Again, to better serve you and help you find a small engine mechanic use Superpages, type in "small engine repair" and your city and state. This will give you a list of possible mechanics in your area.
NO ITEMS WILL BE SENT AS WARRANTY UNLESS A WARRANTY CARD IS SENT IN TO USA MOTORTOYS LLC WITH RECEIPT OR PROOF OF PURCHASE ALONG WITH THE DEFECTIVE PART.
As stated on our warranty page, whether the any unit we sell is new or used, USA MOTORTOYS LLC does not pay for labor to fix any bikes or pay for any person or mechanic to diagnose a problem. If you cannot diagnose the problem on your own, you will then need to find a mechanic that can diagnose your problem and let us know what part(s) are needed.
Damages that may occur due to customer misuse or improper care and maintenance (including but not limited to exceeding the weight limit, negligence by the user, or blatant misuse of normal intended operations) are not covered under the warranty.
To better help our customers locate issues on their units we ask that the warranty part be sent to our parts department for inspection and testing for defects. No warranty parts will be sent out until parts are received. This ensures we send you the right part the first time. Not only does this guarantee that we’re sending you the right part, which saves our customers an enormous amount of time it helps us match the parts so we don’t make mistakes by sending you either an older part or newer part that will not match your unit. This is only to help our customers out.
This warranty is provided to the original customer and is non transferable. There is no agreement or warranty, expressed or implied other than those stated in this agreement.
USA MOTORTOYS LLC does not provide or pay for labor and is not responsible for the payment of damages for incidental or consequential loss arising from injury. Ride at your own risk. All sales are final. Returns or Exchanges are not offered under any circumstance. We do sell awesome products but you must be careful by tightening bolts, checking for leaks, making sure all wires and hoses are connected properly and just being safe out on the open trail.
Safety & Inspection
Purchaser accepts all responsibility to inspect their product prior to every use and to make sure that the equipment is in safe and mechanical order. If purchaser is not qualified to inspect and service the equipment, they are are solely responsible to have any service or inspection performed by a certified mechanic. Purchaser is also solely responsible to wear all safety equipment when operating product, including but not limited to: eye protection, elbow pads, knee pads, chest protector, riding boots, riding clothes, helmets etc.. Purchaser acknowledges that they are 18 years of age or older.
Any order that is cancelled prior to shipping the order will be charge 6% cancellation fee of the total order. To cancel an order after the item has been shipped you MUST refuse delivery when the freight company contacts you to deliver the item. Orders cancelled after they have been shipped will be subject to a 20% restocking fee. A $25.00 processing fee will be charged for all returned checks. The fee charged for refused shipments is $25.00 or 20% restocking, whichever is greater, plus applicable freight charges. Payment is to be made in full immediately. Custom builds or orders are to be paid in full prior to work performed and are not returnable.
No returns are accepted on new or unused product after 30 days of purchase. Returns for warranty consideration must be made within the terms of the warranty. Return Policy:
We want you to be confident with your purchase. We are customer service driven and pride our selves at taking care of problems and issues as quickly and efficiently. Basic Maintenance
- Check the tire pressure every time before use
- Check the functionality of the brakes
- Walk around your vehicle to make sure nothing is loose or broken
- Make sure that your fluid levels are correct.
Please note that any "shipping damage" that occurs during the shipping from USA MOTORTOYS LLC or one of it's affiliate warehouses to the customer is the responsibility of the customer to initiate the claim with the shipping company. This will include contacting shipping company and notate what damage occurred and be responsible for parts claims.
Please look over crate and notice any concealed damage that may have occurred during shipping. Once you sign off on the receipt, regardless of who signs, the responsibility is on the customer from point of receipt.
USA MOTORTOYS LLC safely packs and crates all units prior to shipping out of our warehouse. In the event that an item has been lost or damaged during shipping, please log onto our website and fill out a shipping damage form. The buyer must have shipping insurance at the time of the initial order in order to be eligible for replacement or reimbursement. Again, be sure to inspect your package when it arrives. If there is damage, notify us immediately.
We attempt to be as accurate as possible in our product pictures and specifications. Specifications published on our site come from the manufacturers and/or distributors. These specifications represent ideal circumstances; we cannot guarantee that product descriptions/specifications, pricing or any other content is accurate, complete or current.
In the event that a product is published incorrectly due to typographical, informational, technical or other error, we have the right, at our sole discretion, to either honor the published price or cancel the order.
ON UTV ONLY six-month limited warranty exists against defects in material or workmanship as determined by Pitster Pro Sales in its sole discretion for UTV’s Products used for racing do not carry a manufacturer’s warranty. This warranty covers the parts charges incurred for repair or replacement of defective components during the warranty period only. This warranty begins on the date of purchase and is transferable free of charge via a Pitster Pro dealer.